How does it work?
Fill out our inquiry form or give us a call. We'll talk through your occasion, suggest the rentals that fit best, and whether you'd like help with any extra coordinating.
We agree on setup and cleanup times, then show up before your event and set everything up — no help needed from you — and come back afterwards to clean up. We stay in touch the whole way, and you can be as hands-on or hands-off with the design as you like.
How does payment work?
Payments are split into three equal parts: a 1/3 deposit up front, a second 1/3 halfway between your deposit and final payment dates, and the final 1/3 one month before your event.
If you add tents or items while planning, the extra cost is added to your next payment(s).
What if I need to cancel?
We don't offer refunds, but the 3-part payment plan means you never owe the full cost if you cancel. Payments already made aren't refunded, and you won't owe anything for payments that haven't come due yet.
Are there discounts for extended rentals?
Yes! Our tents make a great extra guest room when family is staying a while, or a seasonal hangout space in your yard. Ask us about weekly and monthly rates.
What if it rains?
Usually your rental can still go ahead. Our tents are made from top-grade, four-season canvas, so you'll be cozy and dry inside. If it rains, the tent has to dry fully before we pack it down, so we ask for flexibility on the cleanup day and time.
The furnishings inside are not waterproof, so we reserve the right to reschedule setup or cleanup in extreme weather.
Prefer not to host in the rain? Subject to availability, you can reschedule within 6 months for a 10% rescheduling fee plus labor.
Can my guests book their own tents?
Yes. We set up a private booking page for your event and you share the link with guests. We'll tell them about their accommodation, what to bring, and assign their tent number.
Can you do (insert random type of event)?
Yes! We love new ideas. If you haven't seen us do it, just ask — if we can make it happen, we will.
Is there a travel fee? How far will you go?
There is no travel fee within 20 miles of Half Moon Bay, California. Beyond that, the fee depends on the size of the job and distance, and covers fuel and crew time on the road. We tell you the fee at the start so there are no surprises.
There's no limit on how far we'll travel — ask us even if you're far away!
Can you set up at my campsite?
Yes. We can even help find a campsite, though you'll need to book and pay for it yourself due to state campground rules, and add one of our names to the reservation so we can arrive early to set up. Private campgrounds are often more flexible — we're happy to reach out to them for you.
Can you help me find a venue or location?
Yes! We know great event venues and private campgrounds that welcome our tents, and we also offer location scouting.
What about flowers, catering, etc.?
We're happy to share our preferred vendor list, or coordinate vendors for you for an additional planning fee based on how much planning is needed. Ask us for a quote.
Can you take custom requests?
Absolutely! Themes, decor, you name it. If we don't already have the right pieces, we'll buy or rent them for your day.
Ready to reserve your dates?
Tell us about your event and we'll put together a plan and quote.